Cancellation ( Applicable Before service use )
In 1 day customers can initiated the cancellation & once cancellation is approved within 3 days refund will be processed and in 7-10 working days amount would be reflected in customer’s bank account
Refund ( Applicable After service use )
In 1 days customers can initiated the Refund & once refund is approved within 3 days refund will be processed and in 7-10 working days amount would be reflected in customer’s bank account
Refunds and Reversals
Refunds are only applicable for failed transactions where the amount has been debited but service not delivered.
Refund claims must be supported with valid transaction reference numbers and user ID.